Generalized Compliance FAQ

📘 Insurance Licensing Compliance FAQ

At TSI National, we simplify compliance. From required hours to exam prep, our online platform gives you everything you need to get licensed and stay compliant — state by state.

✅ Texas Insurance Continuing Education (CE) Requirements

To maintain an active license in Texas, resident agents and adjusters must complete 24 hours of Continuing Education (CE) every two years. This requirement applies to most license types including Life, Health, Property & Casualty, and Adjusters.

  • 3 of the 24 hours must be in Ethics — required for all licenses.
  • At least 12 hours must be completed in a classroom or classroom-equivalent format, such as online interactive courses from TSI National.
  • CE must be completed before your license expiration date, which falls on the last day of your birth month, every two years.

📌 Specialty Certification Requirements

Some lines of business require specific training courses in addition to the general 24-hour CE requirement:

  • Annuity Best Interest Training: One-time, 4-hour course before selling annuities. Applies to Life licensees. Additional annuity CE is not required each renewal cycle.
  • Long-Term Care (LTC): 8-hour initial certification plus 4 hours of LTC-specific CE every renewal period to sell LTC products.
  • Medicare-Related Products: No state-specific CE required, but carriers often require annual certification.
  • Flood Insurance (NFIP): FEMA requires a 3-hour Flood CE course for agents selling NFIP policies. Required once every renewal period.

⚠️ Penalties for Non-Compliance

  • CE hours not completed by the deadline will result in a fine of $50 per deficient hour up to $500.
  • You have a 90-day grace period to make up CE and pay fines before your license becomes inactive.
  • If not resolved within 90 days, you must reapply for your license and may face delays in authorization to sell.

🧾 CE Exemptions

Exemptions may be available under the following conditions:

  • Licensed for 20 consecutive years or more in Texas with no disciplinary action — exempt from CE but must still complete Ethics every cycle.
  • Limited lines or special categories (e.g., Funeral Pre-Need) may be subject to different rules or no CE at all.
  • Request CE waivers using TDI Form FIN517.

🔗 Useful Links

With TSI National, you get classroom-equivalent courses, automatic reporting to TDI, and certificates upon completion — all from your phone, tablet, or computer.

📚 Pre-Licensing Education Requirements (By State)

Pre-licensing requirements vary by state. Our platform adjusts your course based on where you’re licensed.

🟥 States That Require Pre-Licensing Hours

These 20 states require 20–40 hours of pre-license education before testing:

Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, Minnesota, Mississippi, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, West Virginia, Wisconsin

If you’re in one of these states:

  • Complete your required hours through TSI National
  • Pass the final exam in your portal
  • Receive an instant Certificate of Completion
  • We report your education to the state within 48 hours

🟦 States That Do NOT Require Pre-Licensing

These 31 states allow you to take the state exam without mandatory coursework:

Alabama, Alaska, Arizona, Delaware, District of Columbia, Hawaii, Idaho, Iowa, Kansas, Louisiana, Maine, Maryland,  Massachusetts, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wyoming

We still recommend enrolling in our prep program — pass rates are higher for students who score 80%+ on our practice exams.

⏳ Need Extra Hours?

Our live classes cover 16 hours in 2 days. If your state requires more:

  • Complete the extra hours through your online portal
  • Or attend another live virtual session at no additional cost

Alabama

  • Exam Provider: University of AL
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit fingerprints
    4. Submit license application and fees
    including proof of citizenship
    5. Obtain company appointment

Alaska

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit fingerprints
    3. Submit application and fees

Arizona

  • Exam Provider: Prometric
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass exam
    2. Submit fingerprints
    3. Provide proof of lawful presence
    4. Submit license application and fees

Arkansas

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Submit license application and fees
    3. Submit criminal background report
    4. Obtain exam authorization and pass
    license exam
    5. Obtain company appointment

California

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit fingerprints
    4. Submit license application
    5. Obtain company appointment

Colorado

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit license application and fees
    including proof of citizenship

Connecticut

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit license application and fees
    4. Obtain company appointment

Delaware

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Submit application and fees
    2. Schedule and Pass exam
    3. Submit State Criminal Background
    Report and fingerprint card.
    4. Obtain company appointment

District Of Columbia

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit license application and fees
    3. Schedule and submit fingerprints
    4. Obtain company appointment

Florida

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Applicant must have a valid SSN and
    if a legal alien, work authorization is
    also required
    2. Complete prelicense education
    3. Submit application with fees
    4. Register and submit fingerprints
    5. Schedule and pass license exam
    6. Obtain company appointment

Georgia

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Complete Citizenship Affidavit
    4. Submit license application and fees
    5. Submit fingerprints
    6. Obtain company appointment

Hawaii

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit fingerprints
    3. Submit application and fees
    4. Obtain company appointment

Idaho

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit fingerprints
    3. Submit application and fees
    4. Obtain company appointment

Illinois

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit license application and fees five days following exam

Indiana

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit license application and fees

Iowa

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit application and fees
    3. Obtain company appointment

Kansas

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Obtain tax clearance from Dept of Revenue
    2. Submit license application and fees
    3. Submit fingerprints and waiver
    4. Provide proof of FINRA registration for variable
    5. Pass license exam (exam may be taken in advance of submitting application)
    6. Obtain company appointment

Kentucky

  • Exam Provider: State
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Request criminal background check
    via Admin Office of the Courts
    3. Submit license application and fees
    4. Schedule and pass license exam
    5. Obtain company appointment

Louisiana

  • Exam Provider: PSI
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit fingerprints
    3. Submit license application and fees
    4. Obtain company appointment

Maine

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit application and fees
    3. Obtain company appointment

Maryland

  • Exam Provider: Prometric
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit license application and fees

Massachusetts

  • Exam Provider: Prometric
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit application and fees
    3. Obtain company appointment

Michigan

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit license application and fees
    4. Obtain company appointment

Minnesota

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Obtain and submit fingerprints
    4. Submit license application and fees
    5. Obtain company appointment

Mississippi

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit license application and fees
    4. Obtain company appointment

Missouri

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit application and fees
    3. Obtain company appointment

Montana

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass exam
    2. Submit fingerprints
    3. Submit license application and fees
    4. Obtain company appointment

Nebraska

  • Exam Provider: PSI
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass exam
    2. Submit license application and fees
    3. Obtain company appointment

Nevada

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Obtain and submit fingerprints
    2. Schedule and pass license exam
    3. Submit license application and fees
    4. Upload supporting documentation
    5. Provide proof of FINRA registration
    if applying for variable
    6. Obtain company appointment

New Hampshire

  • Exam Provider: Prometric
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass exam
    2. Submit license application and fees
    3. Obtain company appointment

New Jersey

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit fingerprints
    4. Submit license application and fees
    5. Obtain company appointment

New Mexico

  • Exam Provider: Prometric
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    3. Submit fingerprints
    4. Submit license application and fees
    5. Obtain company appointment

New York

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit license application (3 days following exam) and fees include CRD number if applying for variable
    4. Obtain company appointment

North Carolina

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Submit license application and fees
    3. Obtain exam admission ticket and pass exam
    4. Submit fingerprints
    5. Obtain company appointment

North Dakota

  • Exam Provider: PSI
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit fingerprints
    3. Submit license application and fees
    4. Obtain company appointment

Ohio

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit fingerprints
    4. Submit license application and fees
    5. Obtain company appointment

Oklahoma

  • Exam Provider: PSI
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Three days after exam submit license app
    3. Obtain company appointment

Oregon

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit fingerprints
    4. Submit license application and fees
    5. Obtain company appointment (not submitted to DOI)

Pennsylvania

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit fingerprints
    4. Submit license application and fees
    5. Obtain company appointment

Rhode Island

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Complete online application
    2. Submit exam certificate, passing score
    3. Submit BCI report

South Carolina

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit license application and fees
    3. Submit fingerprints
    4. Obtain company appointment

South Dakota

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit license application and fees
    3. Obtain company appointment

Tennessee

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit Fingerprints
    3. Submit license application and fees
    4. Obtain company appointment

Texas

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit fingerprints
    3. Submit license application and fees
    4. Obtain company appointment

Utah

  • Exam Provider: Prometric
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit license application and fees
    3. Submit fingerprints
    4. Obtain company appointment

Vermont

  • Exam Provider: Prometric
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit license application and fees
    48 hours following exam
    3. Obtain company appointment

Virginia

  • Exam Provider: Prometric
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit fingerprints
    4. Submit license application and fees
    5. Obtain company appointment

Washington

  • Exam Provider: PSI
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit fingerprints
    3. Submit license application and fees
    4. Obtain company appointment

West Virginia

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Schedule and pass license exam
    3. Submit fingerprints
    4. Submit license application and fees
    5. Obtain company appointment

Wisconsin

  • Exam Provider: PSI
  • Pre-Licensing Required: Yes
  • Licensing Process:
    1. Complete prelicense education
    2. Submit fingerprints
    3. Schedule and pass license exam
    4. Submit license application and fees
    5. Obtain company appointment

Wyoming

  • Exam Provider: Pearson VUE
  • Pre-Licensing Required: No
  • Licensing Process:
    1. Schedule and pass license exam
    2. Submit license application and fees
    3. Submit fingerprints
    4. Obtain company appointment

🔢 TSI National State Provider License Numbers

  • Texas: 110851
  • Ohio: 10620
  • Florida: 373346

Need a license number for another state? Just email us: Compliance@TSINational.com

Still have questions? Submit a support ticket here.